Ordering & Shipping

Ordering, Payment & Shipping:

It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

By placing an order, you authorize Probacto.com to charge the credit card / debit card you provided for your order. If your credit card is declined at the time you place your order, your order will not be accepted and you will be notified that your order payment has failed. Once your payment information is corrected, your order will be placed. If you have received an order without paying for it (e.g. your credit card was cancelled) Probacto.com reserves the right to pursue any/all collection efforts allowed under the law.

Probacto currently accepts all major credit cards (Visa, Mastercard, American Express and Discover). We also accept payment via Paypal as well as Checkout By Amazon.

We want you to have one less worry, that’s why we make ordering with us safe and secure, we use an SSL throughout our checkout, and we are using a PCI Level 1 Compliant shopping cart solution. That is the highest level of security that you can possibly get. You can also be rest assured that your information will NEVER be shared with a third party of any sort.

To contact us with any issues, please send an email to support@probacto.com

Tracking Your Probacto Order

All Probacto orders are shipped within one business day of your order (the USPS does not pick up purchases on the weekends). You may choose from standard USPS shipping, USPS Priority mail, and USPS Express mail. Shipping via USPS allows us to keep your costs lower.

You’ll receive an email from our fulfillment center with a confirmation that your order has shipped. If you’ve opted for Priority or Express mailing, you’ll also receive a tracking number so that you can keep track of the location of your package.

Do you have a question we haven’t answered here? Please feel free to Contact Us.

International Orders

All customs and duties charges are the responsibility of the customer. It is the customers responsibility to find out about any such charges, and pay them accordingly.

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